Effective Date: June 24, 2025 

At Overage Refund Group LLC, we are committed to protecting your privacy and ensuring  that your personal information is handled in a safe and responsible manner. This Privacy Policy  outlines the types of personal information we collect, how we use it, and how we protect it. 

1. Information We Collect 

We collect personal information from you when you visit our website, contact us for services, or  engage with our offerings. The types of information we may collect include: 

• Personal Identification Information: Name, email address, phone number, mailing  address, and other contact details. 
• Financial Information: Details related to your overage refunds, payments, or bank  information (if applicable and necessary for services rendered). 
• Usage Data: Information regarding how you interact with our website, including IP  addresses, browser type, device type, pages viewed, and other online activity data. • Cookies and Tracking Technologies: We use cookies and similar tracking technologies  to enhance your experience on our website. These may collect information about how  you use our site. 

2. How We Use Your Information 

We use your personal information for the following purposes: 

• Providing Services: To offer and manage our overage refund services, including  communication regarding refunds, reminders, and status updates. 
• Customer Support: To respond to inquiries, support requests, and customer service  communications. 
• Marketing and Promotions: To send you information about offers, updates, and other  promotional materials related to our services. You may opt out of these communications  at any time. 
• Improving Our Website: To enhance the functionality, design, and user experience of  our website based on how you interact with it. 
• Compliance and Legal Obligations: To comply with legal requirements, resolve  disputes, and enforce agreements. 

3. How We Protect Your Information 

We take the security of your personal data seriously. We implement a variety of physical,  electronic, and procedural safeguards to protect the information we collect, including encryption  and access controls.

• Data Retention: We retain your personal information only as long as necessary to fulfill  the purposes outlined in this Privacy Policy, unless otherwise required by law. 

4. Sharing Your Information 

We will not sell, rent, or trade your personal information to third parties. However, we may share  your information in the following circumstances: 

• Service Providers: We may share your personal data with trusted third-party service  providers who assist us in operating our business, such as payment processors, email  delivery services, and marketing partners. These providers are required to keep your  information confidential and are not allowed to use it for any other purposes. 
• Legal Compliance: We may disclose your personal information when required by law,  such as in response to a subpoena or legal process, or to protect our rights or the safety of  others. 
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction. 

5. Your Rights and Choices 

You have the following rights regarding your personal data: 

• Access: You can request access to the personal information we hold about you. • Correction: You can request that we correct any inaccurate or incomplete personal data. • Deletion: You may request that we delete your personal information, subject to  applicable laws and limitations. 
• Opt-Out of Marketing Communications: You can opt out of receiving promotional  messages by following the unsubscribe instructions in the messages or by contacting us  directly. 
• Data Portability: You may request to receive your personal data in a structured,  commonly used, and machine-readable format. 

To exercise these rights, please contact us at overagerefundgroup@gmail.com or call 720-538- 9905. 

6. Cookies and Tracking Technologies 

We use cookies and similar technologies to enhance your experience on our website and track  how you use our services. Cookies are small data files stored on your device that help us  remember your preferences and improve our site’s functionality. 

You can control the use of cookies through your browser settings. However, disabling cookies  may limit your ability to use certain features of our website. 

7. Third-Party Websites

Our website may contain links to third-party websites. These websites are not operated by  Overage Refund Group LLC, and we are not responsible for their privacy practices. We  encourage you to review the privacy policies of any third-party sites you visit. 

8. Children’s Privacy 

We do not knowingly collect or solicit personal information from anyone under the age of 18. If  we learn that we have collected personal information from a child under 18, we will delete that  information as soon as possible. 

9. Changes to This Privacy Policy 

We reserve the right to update or modify this Privacy Policy at any time. If we make any  changes, we will update the “Effective Date” at the top of the policy and notify you accordingly.  We encourage you to review this policy periodically for any updates. 

10. Contact Us 

If you have any questions about this Privacy Policy or how we handle your personal data, please  contact us: 

Overage Refund Group LLC 

Email: overagerefundgroup@gmail.com 

Phone: 720-538-9905 

Website: www.overageagerefundgroup.us